In her latest report, Toronto Ombudsman Fiona Crean takes aim at parking tickets in the city.

She says the current way of doing things makes it easier to pay the fines, rather than fight them.

Her investigation started back in December after her office received complaints about how hard it is to fight the tickets, and how long it took for cases to get to trial.

There was also complaints about service at parking ticket offices. It was labelled as 'poor'.

But Crean outlined 5 ways to fix the system.

She says they could give better information on how to fight the tickets, both on the city's website and on the ticket itself.

She also says staff at ticket offices could have more power to dismiss disputes that don't need to go to court.

Crean also suggested the city develop a courrier parking permit, which would also ease the burden on the court system.