@Brian Don't be so sure Brian. I had what turned out to be a multiple fractured leg of both bones and was lying in a park down the street from the EMS garage and the bystander called for the EMS. It took them 45 minutes. A second call was placed. THen they came, refused to splint my leg believing that nothing much was wrong with it because it was not swelling up and it dangled as they carried me onto the stretcher and slowly drove to Sunnybrook Hospital. At that point the EMS told the triage nurse that not much is wrong with my leg and I'm just a complainer. After 2 hours of lying there in extreme pain, a rude doctor finally authorized me to have an x-ray on my leg. It showed that my tibia and fibula were broken above my ankle and below my knee which means that nothing was holding my leg together. I was in a cast for 6 months, lost my business, had a caregiver that I paid for, and so on. Apparently some broken limbs DON'T swell up immediately. I tried to address these issues with the EMS but their union stepped in to protect their bad judgment. I also tried to find out why they didn't have splints in their vehicle or why they refused to immobilize my limb until further investigation was performed. I got nowhere with them. So yes, I totally believe that the EMS probably and sadly heard the call and assessed that it was from a nursing home and took their sweet time, causing death due to delayed response.