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UPDATE: Rogers customers have internet access restored

Posted By: Michelle Rosa · 1/10/2013 5:20:00 AM

A number of Rogers customers in southern Ontario who lost access to their wireless data and home Internet services Wednesday night were all back online by early Thursday.

A company representative reached by telephone told The Canadian Press that ``everything has been restored ... everything is up and running'' but did not comment on the nature of the problem. Rogers had earlier acknowledged the problem on its official
Twitter account, saying it was working to resolve the issue as soon as possible.

Some customers in New Brunswick said their Rogers Internet services were down as well, although those outages weren't confirmed by the company.

While waiting for service to be restored, many customers took to social media to vent their frustration and the company was even trending on Twitter under the hashtag  rogers late Wednesday night. ``Internet is not working and  Rogers tech support lines aren't working .. nice ... how come their billing system never fails?'' tweeted one man.

(The Canadian Press)

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  1. Herry69 posted on 01/10/2013 08:25 AM
    s--- product, s--- programming, s--- service, s--- rates, s--- attitude, s--- corporation. i knew it was because of rogers. everything they own is CHEAP but they expect you to pay as if it were top-of-the-line. the crtc is really really stupid to let these parasites to continue to prey on consumers with EVERYTHING GARBAGE !!!!!! typical rogers; krapp !!!!!!!!!!!!!!!!!!!!!!!!!!!!!
  2. Agatha posted on 01/10/2013 10:05 AM
    Agree with previous comment: one time I forgot my password and you know what? the rogers' customer service rep. asked me for MY CREDIT CARD NUMBER .... I was stunned and asked for the supervisor and he helped me...without taking the numbers...
    ouch!
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