Pearson Park 'N Fly apologizes for hours-long backlog
The Park'N Fly service at Pearson Airport is apologizing after some travellers waited as long as 8 hours to get their cars back Sunday.
In a letter to customers, Park 'N Fly CEO Ron Bresler says their service fell short of the company's high standards.
Bresler writes that it a "combination of the snowstorm, flight delays and cancellations created an abnormally high flow of returning customers. This situation resulted in unacceptable wait times.".
26cm of snow fell at Pearson on Friday.
Park 'N Fly has promised refunds & a future free stay for anyone using their service between 10pm Saturday February 9th & 10am Sunday February 10th.