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LISTEN: More Staff Needed in Seniors' Residences: CUPE

Posted By: Katie Franzios · 3/15/2013 1:57:00 PM

Days after an elderly man in a Scarborough seniors' residence allegedly attacked two other women living there, killing one of them, there are calls for having more staff watch over patients in long-term care facilities.

It's one of the main asks of CUPE Ontario Secretary Treasurer Candace Rennick. She's worked in long-term care facilities for 17 years and says not only are there not enough employees to provide proper care to residents during the day but she says there's a skeleton staff at night.

Rennick believes residents are lashing out in frustration of poor conditions and not enough attention.

She says the province should legislate an average of 3.5 hours of personal care, per resident each day. Rennick notes in some facilities, seniors don't even get two hours.

In a statement, Health Minister Deb Matthews calls what happened at Wexford Residence a terrible tragedy. She says if there's anything that can be learned from this incident, action will be taken.

Related content:

Concerns about security prior to attack at Wexford Residence

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  1. proton posted on 03/15/2013 02:33 PM
    more union trash talk. guess she knows the motivation of the alleged killer. maybe it's the poor quality of the overpaid cupe workers that are to blame
    1. karen posted on 03/15/2013 03:02 PM
      @proton Proton.....Sure she does.........I am more inclined to go with your observation though.
    2. robyn posted on 03/16/2013 09:36 AM
      @proton You clearly know nothing about nursing homes if you think the staff are overpaid, and if you think understaffing is just "union garbage". Also I trust the word of CUPE a union that represents thousands of nursing home employees over you any day of the week.
  2. Angry Bill posted on 03/15/2013 03:04 PM
    My wife worked as a PSW in long term care for years. Trust me, proton. She was anything but overpaid. You could not do the work that she was required to do on a daily basis. Very few of us could.

    There are generally three types of people who get into that line of work.. One, new immigrants who have limited job opportunities. This is a job that not many people would consider doing. No one wants to wipe old people's butts, clean up vomit, give old people baths, change colostomy bags, and a hundred other things that most people reading this would consider beneath them, or demeaning. Therefore, it is left to the new immigrant class in a lot of cases.

    The second type of person is the "I don't give a crap" type, who come in, do a bad job, collect their pay cheque and complain about everything. They do not care about the residents, they don't look after them well, and are the ones who abuse the residents and get away with it. They should be fired, but rarely are, most times because of the union. These types know the union rules very well and play them.

    The third type of person is what my wife is. Those are the ones who genuinely care for the residents, and do what ever they can to provide good, decent care. They are the true nurses, and if your elderly parents ever have to go into a long term care facility, you better pray to whatever god you consider holy that this is the type of person looking after your parents. Because odds are, it won't be. There just aren't that many of them. I will say here that many of the immigrants that I mentioned above also fall into this category.

    Now, not every long term care facility is government run. Many are private. Some have unions, some don't. None are well paid. The facilities are there to make a profit, so the way they do this is to cut the front line staff to the bare minimum.

    You see, everyone wants the best care for their elderly, but no one wants to pay for it. It's expensive. Very expensive. The problem is, a lot of the money doesn't go to the front line staff like it should. And therein lies the problem. The staff are poorly paid, because it's a dirty job and considered demeaning by most people.

    My wife tells me stories of the sons and daughters of the residents who come to visit their parents at these facilities, and they act all snotty and are very rude to the PSWs. They order them around, berate them, complain that their parent isn't receiving enough care or attention, and are outright insulting.

    So, anyone who thinks these front line workers are overpaid, lazy union bums with a fat pay cheque needs to re-evaluate their perspective.
  3. Angry Bill posted on 03/15/2013 04:30 PM
    In order to address the content of this article a bit better, I will say that the reason why the front line workers aren't able to spend as much time with the residents is because the administration keeps piling more and more rules, requirements and tons of paperwork onto the PSW. As a result, a significant part of their time is taken away from doing what they should be doing, and instead filling out paperwork.

    On top of that, the residents themselves, as Rennick points out, often lash out at the PSWs, though I might disagree a bit with her reasoning. She is suggesting that they are lashing out in frustration because the workers aren't able to spend enough time with them. That is certainly true in some cases, but in most cases, there is some form of dementia or Alzheimer's involved. The elderly person simply behaves badly and is very abusive towards the people looking after him/her. They don't necessarily logically decide that they're going to be abusive in retaliation for not having enough attention. You need to be VERY patient when working with seniors. Most of us don't have that patience. Quite a few PSWs don't have the required patience, either.

    So, is this a systemic issue? I believe it is. Is it going to be addressed? I doubt it very much. They'll just ask the overworked PSW to do more. Plus more paperwork, of course.
  4. Bill posted on 03/17/2013 06:31 PM
    Just read a story in kingston whig standard about a patient who died.It mentions that this woman was not receiving proper care.And if the Prov Gov had directed the funds to the family they could have kept this person at home.Would this not free up beds in the nursing homes.so that the people that have to go to a nursing home would have better care.But I don't think CUPE approve of this.
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