NEWS
 
Canada Post blames cold weather for mail delay
Contingency plans ''overwhelmed''
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Is your mail carrier MIA? You're not alone.

People living in neighbourhoods scattered across the GTA say their mailboxes have been sitting empty for weeks now.

Canada Post is blaming intense, wintry conditions, especially in the immediate aftermath of last month's ice storm.

Spokesman John Hamilton tells Newstalk 1010's Jerry Agar "The weather that was wreaking havoc on all kinds of things across the GTA, and across Canada, hampered our ability."

Coupled with staff absenteeism, Hamilton says the storm "overwhelmed our contingency plans" in certain spots. He says some Toronto carriers had to take time off in order to deal with storm related issues. Canada Post called on back up employees to help, a system Hamilton says has worked for years. But it wasn't enough to maintain service across the board.

Hamilton points out that mail delivery wasn't disrupted for most of the GTA. But he says in spots where mail didn't get through, Canada Post "didn't provide the notice that we should've and we certainly apologize for that."

Some members of CUPW, the union representing postal carriers suggest bigger routes that have their members stressed and stretched thin could have played a role in the stoppage.

But Hamilton says he would take that diagnosis with a grain of salt and that Canada Post is focused on delivery.

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16 0

Is your mail carrier MIA? You're not alone.

People living in neighbourhoods scattered across the GTA say their mailboxes have been sitting empty for weeks now.

Canada Post is blaming intense, wintry conditions, especially in the immediate aftermath of last month's ice storm.

Spokesman John Hamilton tells Newstalk 1010's Jerry Agar "The weather that was wreaking havoc on all kinds of things across the GTA, and across Canada, hampered our ability."

Coupled with staff absenteeism, Hamilton says the storm "overwhelmed our contingency plans" in certain spots. He says some Toronto carriers had to take time off in order to deal with storm related issues. Canada Post called on back up employees to help, a system Hamilton says has worked for years. But it wasn't enough to maintain service across the board.

Hamilton points out that mail delivery wasn't disrupted for most of the GTA. But he says in spots where mail didn't get through, Canada Post "didn't provide the notice that we should've and we certainly apologize for that."

Some members of CUPW, the union representing postal carriers suggest bigger routes that have their members stressed and stretched thin could have played a role in the stoppage.

But Hamilton says he would take that diagnosis with a grain of salt and that Canada Post is focused on delivery.

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