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Canadians Stuck in Cuba for 20 Hours
About two hundred Canadians are happy to be home after they say Sunwing abandoned them and left them stranded in Cuba.
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  About two hundred Canadians are happy to be home after they say Sunwing  abandoned them and left them stranded in Cuba.

The flight was supposed to have left Veradero, Cuba Saturday night, but was delayed until 6:30 the next morning.

Passengers say while they waited at the airport there was no food or water and the washrooms eventually ran out of toilet paper.

Their distress didn’t end there.  When the group finally got up in the air an in-flight announcement from the pilots said that they had to divert to Windsor, Ontario as the crew was on the verge of exceeding their allowable flight time.

Passengers had to be put on buses  and driven to Toronto.

One passenger told the CBC that while other flights were taking off and people were being sent back to their resorts, the Sunwing group was just allowed to languish. 

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  1. justsaying posted on 01/15/2014 10:04 AM
    If this happened to you as a result of a US Carrier, major fines would ensure and each passenger would be entitled to a major pay-out. Time Canada enacts some traveler protection legislation. I would not fly Sunwing because of this. Each passenger deserves a full refund for their flight. If Sunwing would ever want any of these people to even consider using their service again, an added $2,000 Sunwing Gift Certificate for a future vacation should be issued. Anything less would be unacceptable
  2. john posted on 01/15/2014 11:47 AM
    in other news sunwing.ca changed its name to sucker.ca
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2 1

  About two hundred Canadians are happy to be home after they say Sunwing  abandoned them and left them stranded in Cuba.

The flight was supposed to have left Veradero, Cuba Saturday night, but was delayed until 6:30 the next morning.

Passengers say while they waited at the airport there was no food or water and the washrooms eventually ran out of toilet paper.

Their distress didn’t end there.  When the group finally got up in the air an in-flight announcement from the pilots said that they had to divert to Windsor, Ontario as the crew was on the verge of exceeding their allowable flight time.

Passengers had to be put on buses  and driven to Toronto.

One passenger told the CBC that while other flights were taking off and people were being sent back to their resorts, the Sunwing group was just allowed to languish. 

Leave a comment:

showing all comments · Subscribe to comments
  1. justsaying posted on 01/15/2014 10:04 AM
    If this happened to you as a result of a US Carrier, major fines would ensure and each passenger would be entitled to a major pay-out. Time Canada enacts some traveler protection legislation. I would not fly Sunwing because of this. Each passenger deserves a full refund for their flight. If Sunwing would ever want any of these people to even consider using their service again, an added $2,000 Sunwing Gift Certificate for a future vacation should be issued. Anything less would be unacceptable
  2. john posted on 01/15/2014 11:47 AM
    in other news sunwing.ca changed its name to sucker.ca
showing all comments

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