Sears Canada cuts 1600 more jobs

Move affects warehouses and call centres

Another round of job cuts is rippling through the operations of Sears Canada Inc., affecting more than 1,600 positions as the company looks for ways to lower expenses.

The retailer says it has eliminated 283 jobs at warehouses across much of the country in a move to simplify logistics.

The company will also outsource the 1,345 associate jobs at its three customer call centres in Toronto, Montreal and Belleville, Ont., over the next nine months.

President and chief executive Doug Campbell says the job cuts are necessary for the health of the company.

Sears Canada is trying reduce costs and improve its overall business as part of a three-year turnaround plan to respond to intense competition within the retail sector.

It has been closing some of its most prominent locations and reducing the number of employees across operations.

Spokesman Dan Madge says Sears warehouses affected by the most immediate layoffs are in Calgary, Montreal, Belleville and Vaughn, Ont., and a Vancouver suburb.

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  1. DW posted on 01/16/2014 12:25 AM
    Mayor McBoob says "We're booming............"

    December Stats Canada data now reveals Toronto unemployment at 10.1% up from 8.9% in the Fall.

    I guess, "We're booming" is designed for the non-English speaking portion of the McBoob Nation.

    The Toronto average is way above the Ontario it the Preem wastes her time with him....................inform him that it will be a one way conversation and the ATM is closed ................. find the $106 million from the car tax you cancelled
  2. Margaret posted on 01/16/2014 06:47 AM
    Typical of big companies! They will outsource the call centres to India and watch the customer service go down the drain! This will in turn be the demise of the company
    1. xsears posted on 01/16/2014 07:57 AM
      @Margaret I'm surprised that they still have call centres...most of their orders are placed on the interweb. If Canadians supported Sears, they'd still be a retail giant, but there's no place for full line, full service department stores after the WalMarts and American mass merchants trained us to expect the lowest prices, poorest quality, and bad customer service. Because Canadians stopped shopping there, Sears has gone from 65,000 employees at it's peak to 20,000 today. Once know for the highest quality at a fair price with brands like Kenmore and Craftsman, the highest warranty and service in the industry...they're now struggling to survive. Sad day for their employees and retirees.

      Perhaps if you and other Canadians had shopped there, things would be's only typical of big companies who now do the best ustomer service that they can afford. Doesn't help that they're owned by an American hedge fund that's siphoning off every penny and sending it south through generous dividends.
    2. SCOTT posted on 01/16/2014 08:04 AM
      @Margaret Sears' customer base was always in the suburbs, back when it was Simpsons-Sears. Their biggest mistake was to take over the urban HBC and Eaton's stores. They should have stuck with their natural target customers, young families with big mortgages, not the city dwellers who didn't need washing machines and lawn mowers for their new houses. It's tough to take a lawn tractor home on the subway.
  3. WP posted on 01/16/2014 11:02 AM
    this is the typical kind of large company Tim Hudak wants to give more corporate tax breaks to. Telling us that they will invest back in Canadians. What these companies will do is take the lower corporate rates and still outsource offshore for cheap labour at Canadian tax payer expense. Million jobs created unfortunately they won't be in Canada
  4. don was right posted on 01/21/2014 08:48 AM
    who still thinks that Sears is a Canadian company? That the Sears tower is in Toronto? Hopelessly looking for clues. Its as American as Walmart
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