The Economic Club of Canada is issuing full refunds to audience members who had to wait nearly an hour for Toronto Mayor Rob Ford to deliver a speech last week.
Ford was on his way to the venue when he got stuck in an elevator - with no cell phone service - for 45 minutes.
Several members of the crowd who had paid to hear Ford speak left before the controversial mayor's arrival.
Economic Club president Rhiannon Traill - who was stuck in the elevator with Ford and several other event organizers - says the refund is an apology for the wait guests had to endure.
She says it's the first time the club has taken such a step but adds that the event was affected by ``extraordinary circumstances.''
Traill says Ford was not involved in the club's decision to issue refunds.