If you were among the thousands of travelers who were left stranded following a decision to call a “ground stop” at Pearson airport on January 6th. Airport officials said the intense cold caused problems for the equipment and the ground crews who had to endure the frigid weather. The “ground stop” call halted all North American flights from landing at the airport for almost half a day. It took days for operations at Pearson to return to normal.
The website www.torontopearson.com/yourairportyoursay allows those who were delayed during the days of chaos that followed the “ground stop” to vent their concerns and frustrations over their experience.
Members of the public as well as employees at the airport are also encouraged to have their say.
Earlier this month the Greater Toronto Airports Authority announced that it would launch a review of the “ground stop” decision. The review is expected to take 90 days.