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LISTEN: East-end home owners have sticker shock over water bills
A number of homeowners in the Kingston Road and Dundas Street East area seem stunned by what is going on with their water bills
12 1
Last week, 30 east-end residents got their water bills and many were for thousands of dollars
Photo: Russ Courtney/NEWSTALK 1010

A number of homeowners in the Kingston Road and Dundas Street East area seem stunned by what is going on with their water bills.

Last week, 30 residents got their bills and many of them were for thousands of dollars and marked due early next month.   

The City is in the process of hooking up new, electionic water meters at every home.

Somehow, the townhouse complex was missed.

Residents there insist they flooded city officials with phone calls for 6 years but to no avail.

NEWSTALK 1010's Russ Courtney reports...

Staffers only took notice a month ago and sent out make-up bills based on best-guesses, basing the new invoices on average water consumption rates.

One man complains his invoice is 4 times what it should be.

Such cases apparently hold no water with the City.

It is working out payment plans for customers who need more time to pay.

Most Toronto homeowners pay less than $900 a year for their water.   

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12 1
Last week, 30 east-end residents got their water bills and many were for thousands of dollars
Photo: Russ Courtney/NEWSTALK 1010

A number of homeowners in the Kingston Road and Dundas Street East area seem stunned by what is going on with their water bills.

Last week, 30 residents got their bills and many of them were for thousands of dollars and marked due early next month.   

The City is in the process of hooking up new, electionic water meters at every home.

Somehow, the townhouse complex was missed.

Residents there insist they flooded city officials with phone calls for 6 years but to no avail.

NEWSTALK 1010's Russ Courtney reports...

Staffers only took notice a month ago and sent out make-up bills based on best-guesses, basing the new invoices on average water consumption rates.

One man complains his invoice is 4 times what it should be.

Such cases apparently hold no water with the City.

It is working out payment plans for customers who need more time to pay.

Most Toronto homeowners pay less than $900 a year for their water.   

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