SURVEY: Most Canadian companies are recording your personal data

97 percent of companies are doing this. That's up from 63 percent in 2007.

You may not make much of it at the time, but it turns out that most Canadian retailers are recording your personal information.

A new survey for Ottawa's privacy commissioner finds that 97 percent of Canadian companies surveyed last year, collected your personal data including your name, address and phone number. That's up from 63 percent in 2007.

When it comes to dealing with possible security breaches like the "heartbleed bug", only half of the businesses said they were concerned.

The report states that Canadian businesses are becoming less worried about data breaches that involve customer information.

4 percent of the companies who took part in the survey say they needed to see a warrant before handing over personal data belonging to their customers. Out of that group, half say they gave the information away without any documentation.

Another 13 percent say they hand over customer personal data 'some of the time'.

The survey was conducted by Phoenix Strategic Perspectives in November of 2013.

1,006 companies across Canada took part in the survey.

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  1. Mark posted on 06/10/2014 06:59 AM
    Really, who knew.............
  2. Tanya posted on 06/10/2014 09:48 AM
    Duh! What do you think they`re doing with your air miles card. You`re giving it all up anyway how can you be surprised.
  3. Mark posted on 06/10/2014 01:07 PM
    It's happening even without you knowing about it, and there is little you can do. You're being tracked when you use a retailers free wi-fi in store, they know how often you return, and which locations you visit. When you download a retailers free app, they're using the Data about your shopping habits, to target market to you.
  4. Angry Bill posted on 06/11/2014 12:20 PM
    A couple years ago when I went into a Rogers mobile phone center to get a new phone/plan, they got it all ready and then said they'd just need my drivers license. They looked at me like I had two heads when I asked the very sensible question as to why a mobile phone company would need my drivers license number. Well, we need to make sure you are who you say you are. Well, ok then.. I showed him my drivers license number. There.. you can see I am who I say I am. He says no, he needs to photocopy it and record it. I say what, my proving to you, the representative of Rogers, that I am who I say I am isn't enough? He says no. Rogers doesn't trust him.

    I was going to make him photocopy the drivers license, but have the number blocked out on the photocopy, when my wife just stepped in and gave over her license number. She's like most people who don't seem to care that companies who have no reason to gather information they don't need, do indeed gather information they don't need. Trust us. We're a big company. Who are you to question our policies, and what we ask you to give us? Um, yeah. I'll get right on that.

    I have signed my last contract, and bought my last phone, from Rogers or Bell or anyone. If they insist I give them information that I don't think they need, I will laugh at them, turn around and just walk away. If enough people do that, maybe the wankers will get a clue, finally.

    I buy my unlocked phone outright directly from Google. It's far, far cheaper in the long run, and it's a high end phone. And I'm not locked into any carrier. And I won't be, ever again. I suggest you all do the same, and stop towing the corporate big telecom line which only benefits them, and not you. If enough people just walk away like I did, maybe they'll smarten up a bit. Maybe.
    1. Karl Burgin posted on 06/12/2014 01:17 PM
      @Angry Bill Good stuff...
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