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Powerstream warns customers of phone scam
Callers pretend people have unpaid bills.
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Powerstream is warning customers in the Toronto area of scammers asking for your account and financial information.

Customer Communications Manager for Powerstream John Olthuis says people have been receiving phone calls from 1-800 numbers, the people on the end posing as Powerstream employees.

The callers then tell customers they have past-due bills and will cut off their power or gas if they don't make a payment. They then ask for payments in a form of a pre-paid debit card or wire transfer.

Another red flag for customers - those posing as Powerstream employees say they are part of the Termination Department, as opposed to Collections.

Olthuis says the company has received hundreds of complaints from the GTA and Thunder Bay. They've received thousands from U.S. customers.

If you receive a call like this, Powerstream advises you to get as much information as possible from the scammer such as full name, employee ID and callback number.

Olthuis doesn't know who could be behind this, but muses it could be an extension of an off-shore scam.

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Powerstream is warning customers in the Toronto area of scammers asking for your account and financial information.

Customer Communications Manager for Powerstream John Olthuis says people have been receiving phone calls from 1-800 numbers, the people on the end posing as Powerstream employees.

The callers then tell customers they have past-due bills and will cut off their power or gas if they don't make a payment. They then ask for payments in a form of a pre-paid debit card or wire transfer.

Another red flag for customers - those posing as Powerstream employees say they are part of the Termination Department, as opposed to Collections.

Olthuis says the company has received hundreds of complaints from the GTA and Thunder Bay. They've received thousands from U.S. customers.

If you receive a call like this, Powerstream advises you to get as much information as possible from the scammer such as full name, employee ID and callback number.

Olthuis doesn't know who could be behind this, but muses it could be an extension of an off-shore scam.

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