JOHN MOORE

We Hear You

Posted By: John Moore · 5/13/2014 4:13:00 PM

As Harvey Brooker would say "we get it". We heard from a lot of you this morning by text, e-mail and even Twitter that the sound -especially on the Rountables"- sucked. And I know it's not out of basic crankiness that you complained, it was because all you really want in the morning is to turn on the radio and find it just as you left it yesterday. So when you tune in and you can hear my shirt crinkling, low rumbles, strange echoes and none of the guests it gets your day off to the wrong start. 

The technicians and engineers have literally been working around the clock on all sorts of issues (the door is too loud and the master studio is so cold you could cut bottle liquid nitrogen) and I'm pretty sure they reached critical mass this morning. I'm listening to Ryan Doyle and Adrienne Batra right now and they sound great. 

So let's get together again tomorrow morning and here's hoping we’re there to get you where you need to be.... without sound drama (okay, I may have pulled a Shirley MacLean from Terms of Endearment at one point this morning). 

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  1. janie posted on 05/13/2014 06:11 PM
    When are we going to be able to watch live again?
  2. CindyW_9474 posted on 05/13/2014 07:16 PM
    John has been handling it well but really, how does this happen? How is it possible that at a top notch radio station no one addresses the sound quality before they go live at a new studio? I wonder if someone will lose their job over this (I am thinking of someone in management, not the technical people)
    1. Angry Bill posted on 05/15/2014 01:34 PM
      @CindyW_9474 I'm only guessing, as I'm not in that industry, but 1010 itself probably had relatively little to do with the hardware and mechanics that went into the new studio. If anyone, it would be the parent company Bell who was responsible for the new digs. The choice of technology and equipment that was chosen might not have been the optimal ones, and we are able to listen to the difference that makes.

      I've worked on a lot of projects in technology over the years, and quite often things are done for political reasons instead of technical ones. Basically what it boils down to is, somebody didn't ensure that the right people were engaged at the right time to ensure everything was set up the way it should be.

      That's just my guess, though.
  3. Dino posted on 05/14/2014 08:56 AM
    I was listening to the round table this morning and I found that the sound is quite muffled and lacking highs. Hopefully they get it fixed soon and I would like to ask the same question, when is the video streaming going to be up and running. Anxious to see the new digs.
  4. jennifer tracey posted on 05/14/2014 06:27 PM
    I agree sound quality is poor since the move!
  5. Liz posted on 05/15/2014 08:26 AM
    Thank you for specking about the wolf of Wall Street. I was disappointed 1010 had him on. He has become a celebrity and he is a crook. Why do we cheer for the bad guys. I'm sorry for what happened to your Mom.
  6. Tim posted on 05/15/2014 09:28 AM
    Thanks John - I noticed it right away. The volume just seemed much lower and not as bright and vivid. I find I have to turn the volume up a few notches on my car radio. And yes, round tables sound like guests are sitting far away from the microphone with an 'echo' sound. I haven't tried the Podcast yet, but I assume it will be the same. Not to be nit-picky, but it actually makes a huge difference to the listening experience.

    Thanks for addressing it for us, and I look forward to many more years of talk radio at the new location!
  7. Bill from St. Catharines posted on 05/16/2014 11:15 AM
    Sounds like the walls are "hard" causing an echo as well....

    But, The round tables are starting to sound like Toronto Council chambers......how about LISTENING to each other and not interupting befor they ideas are fully expressed !

    Bill
  8. Bill Caldwell posted on 05/16/2014 06:12 PM
    John,

    Please pass this on to your station tech...

    Can't you get a 1080 P type camera ...HD for
    the web site......the picture is pretty soft....or... I need new glasses.

    It looks like you cheaped out.

    Bill
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