HAMILTON - Loblaw Companies Ltd. is apologizing to a customer who says she found a live mouse in a package of bread she was about to purchase from a Hamilton grocery store earlier this week.
Loblaw's spokeswoman, Karen Gumbs, says the company is investigating how the mouse got into the package and the store is taking steps to ensure it doesn't happen again.
On Tuesday, a woman posted on social media that she was at a cash register at No Frills, a grocery chain owned by Loblaw, when she spotted the mouse in the bag of bread.
The woman wrote that she was ``shocked'' and ``disgusted'' and would now be checking her groceries more closely.
Gumbs says the store will now be working with a third-party pest control team to inspect bakery items daily.
She also says Hamilton Public Health visited the No Frills location and determined there were no concerns with the store.
On Friday, Hamilton Public Officials told NEWSTALK1010 that the bag and the mouse were gone when inspectors arrived on Wednesday, and there was no way to determine where the mouse came from.
The official said there was no indication that the mouse chomped its way through the bread's packaging.
- With files from NEWSTALK1010